Recommendation … 4
Preface …12
“Food for Thought” Questions …18
01 Looking at yourself in the mirror …19
02 Changing corporate culture …40
03 Ggondae leadership… 46
04 Busting silos to unify the company …53
05 Coaching and horizontal culture …59
06 Cultivating a questioning culture …66
07 Establishing a CEO mind-set …72
08 Change management and horizontal culture …78
09 Lessons from small firms …87
10 Lowering walls …94
11 Collaborative culture and language …100
12 Meetings - a skill or a culture? …109
13 Praise and horizontal culture …115
14 Team culture and horizontal leadership …123
15 Benefits of a learning culture …131
16 Diversity and horizontal culture …138
17 Benefits of a chief happiness officer …146
18 Horizontal corporate culture …152
19 Conflict management and discussion culture …158
20 True leadership …165